Terms & Conditions

Access

To access our services, you must:

  • Be at least 18 years old (or of legal age in your territory).

  • Have internet access (for online sessions).

  • Provide a valid Payment Method.

Authorization: By providing a Payment Method, you authorize charges for session fees upon booking.
Payment Failures: If payment fails and is not updated, session access may be suspended.

Payment

Session Fees

  • Biodecoding session: AUD 99

  • Coaching session: AUD 99

  • Bach Flowers session: AUD 70

Deposit

  • A 50% non-refundable deposit is required at the time of booking to secure your session.

  • The remaining balance is payable after the session.

  • If you cancel or reschedule with more than 24 hours’ notice, your deposit will be transferred to your new booking.

  • If you cancel with less than 24 hours’ notice or do not show up, the deposit will be charged as a cancellation fee.

  • Deposits may only be transferred once within a 3-month period.

Payment Method

  • Accepted payment methods: bank transfer, PayPal, or credit card (unless otherwise agreed).

  • Any transaction or platform fees (e.g., PayPal) are the responsibility of the client.

Referral Discount

  • For each referral who books and completes a session, you will receive a one-time AUD 30 discount on your next session.

  • The discount is valid for up to 3 months from the date it is granted.

  • Discounts cannot be stacked on a single payment but can be carried forward to future sessions.

Session Policies

  • Duration: Sessions last between 45 minutes and 1 hour.

  • Punctuality: Please arrive on time. A 5-minute tolerance applies. After this, the session is considered started. Late arrivals will not extend the scheduled session time.

  • Maximum reschedules: Only one reschedule is permitted within a 3-month period.

  • Environment: Sessions require a quiet, private setting, free from interruptions. Significant disruptions may result in the session ending early without refund.

Confidentiality

All shared information is strictly confidential and disclosed only with your permission, unless legally required.

Liability Disclaimer

  • Our services are not substitutes for medical, psychological, or financial advice.

  • Always consult a qualified healthcare or financial professional for medical or financial decisions.

  • Results depend on active client participation and commitment.

Security & Legal Notice

  • All prices are in AUD. If paying in another currency, conversion rates and additional charges are the client’s responsibility.

  • Deposits are non-refundable, except in cases of force majeure where the practitioner cancels or reschedules.

  • Clients agree not to record sessions without explicit written consent.

  • All materials provided (PDFs, exercises, meditations, etc.) are for personal use only and may not be shared, reproduced, or distributed.

Intellectual Property

Any resources shared during or after sessions are for personal use only and remain the intellectual property of the practitioner.

Dispute Resolution

In case of disputes, we will first attempt informal resolution. If unresolved, legal actions will follow New South Wales, Australia laws.

Force Majeure

Unforeseen events may delay sessions. In such cases, sessions will be rescheduled at the earliest available opportunity.